Templates
Skill

Delivery

The ability to drive projects through to a successful outcome

Delivery

Level 1

Is aware of the importance of a delivery focus. Assists on aspects of project delivery.

  • Shipping: You understand the importance of shipping, to the development of the product. You are aware of the principle of shipping the entire customer experience.

  • Problem and scope definition: You understand the need to define clear problems, and scope small in order to learn and ship fast.

  • Outcomes focus: You are aware of an outcomes led product approach.

Level 2

Is able to manage delivery of their area of the product on a project by project basis.

  • Shipping: You contribute to a regular shipping cadence in the business. You identify learnings from beta testing, and work with other departments to ensure the whole customer experience is looked after.

  • Problem and scope definition: You are able to define specific problems clearly, taking inputs from various sources. You think big and scope small across your area of the product.

  • Outcomes focus: You exhibit an outcomes focused approach in delivering your area of the product.

Level 3

Is able to lead a team on delivering high quality product.

  • Shipping: You lead your team's shipping momentum. You ensure the quality of product shipped is consistently high. Your attention to the customer experience is excellent.

  • Problem and scope definition: You clearly define multiple interlinked problems across your area of the product. You lead the team in thinking big but scoping small to drive learning.

  • Outcomes focus: You lead the team in being focused on outcomes. You use previous outcomes to shape your next delivery.

Level 4

Is a leader across the organisation in delivering multiple complex projects to a successful conclusion.

  • Shipping: You are an organisational leader in shipping. You amalgamate learnings from testing across the product, taking responsibility for exceptional quality of product. You are leading go to market strategies for the business.

  • Problem and scope definition: You articulate problem statements across the product with extreme clarity, leading the team in relentlessly scoping small to learn and to ship fast.

  • Outcomes focus: You are delivering significant impact on customers across multiple projects, using the outcomes to define the ongoing product strategy.

Level 5

Leads the organisation in product delivery. Is driving organisation product strategy, informed by a ruthless delivery focus.

  • Shipping: You lead the organisational shipping strategy. You ensure shipping cadence is maintained including for complex high-dependency projects.

  • Problem and scope definition: You ensure the entire organisation understands the problems you're trying to solve. You are known industry wide as a thought leader in problem definition and the power of scoping small.

  • Outcomes focus: You drive an outcomes focused approach across the business, bringing together all key stakeholders around a single focus.